Support Coordination at MDS

Looking to Maximise the benefits of your NDIS plan? Start with MDS Support Coordinators

What is support Coordination? 

Support Coordination is an NDIS-funded service that helps you understand, implement, and manage your NDIS plan. It ensures you're connected with the right service providers, understand your funding, and are supported to build capacity and independence.

You can think of a Support Coordinator as your personal guide to the NDIS — someone who understands your goals and helps you build a network of supports that truly works for you.

 

What Does a Support Coordinator Do?

Your Support Coordinator will:

  • Explain how your NDIS plan works and what’s included
  • Help you choose and connect with the best-fit service providers
  • Coordinate appointments and schedules
  • Monitor progress and adjust supports as your needs change
  • Advocate for your goals and needs during reviews
  • Help build your ability to manage your own supports over time

 

Types of Support Coordination Funded by the NDIS

Depending on your needs, your NDIS plan may include one of three levels:

Level 1: Support Connection
Short-term support to help you understand your plan and connect with providers.

Level 2: Coordination of Supports
A more involved service that assists with building skills, managing multiple services, preparing for plan reviews, and maintaining long-term, effective support networks.

Level 3: Specialist Support Coordination
For participants with complex needs requiring high-level intervention and collaboration with multiple systems (e.g. justice, health, housing).

Support Coordination at MDS

At MDS, we currently offer the following levels of Support Coordination:

Level 1: Support Connection
We assist you in understanding your plan and help you make initial connections with relevant services.

Level 2: Coordination of Supports
We take a proactive, participant-led approach to help you build a sustainable and effective support network. We manage service bookings, track outcomes, and walk with you through every review, change, and challenge.

Why Choose MDS for Support Coordination?

Independent and participant-focused
Experienced in navigating complex plans
Collaborative with families, carers, and health professionals
Goal-driven with a focus on long-term success
Available across Melbourne and surrounding suburbs

Start With an MDS Support Coordinator Today

Whether you’re new to the NDIS or want better outcomes from your current plan, we’re here to help. Let’s build your plan around you — not the system.

Contact us on 03 8351 9901 or fill out the enquiry form below and one of our friendly team members will contact you to help you get the most out of your NDIS plan.

 

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